Careers - Malta Public Transport

Aħdem Magħna

Challenge yourself and join one of the largest and most dynamic companies in Malta. If you are interested in any of the following positions, please send your CV for the attention of the Human Resources Department on hrd@publictransport.com.mt

Vacancies available:

MECHANIC 

Key Responsibilities include but not limited to: 

  • Perform mechanical repairs on our fleet;
  • Depending on the level of experience, perform diagnostics on vehicle breakdowns, perform preventive and corrective works whilst coordinating with the supervisor on duty;
  • Proper use and care of diagnostic equipment and tools;
  • Ensure that diagnostics and repairs performed are safe, reliable and in line with company safety standards;
  • Fill out job cards or any other documentation related to the job to fully assure traceability;
  • Assist management to ensure workspace is kept safe and clean, including proper waste management;
  • Comply to company policies such as security, health and safety, data protection, quality assurance, etc.;
  • Follow the Team Supervisor’s instructions;
  • Carry out other duties that can be allocated or delegated by Management. 

Selected candidates will be required to work shifts between Monday and Sunday on a roster basis. 

Requirements: 

  • Three (3) years working experience in maintenance and repair of vehicles;
  • Maintenance and repair of heavy vehicles;
  • Ability to work in a team and with minimum supervision;
  • Have good problem solving and communication skills;
  • Ability to communicate in either Maltese and/or English. 

Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on hrd@publictransport.com.mt

STOREKEEPER

Key Responsibilities include but not limited to: 

  • Issue purchase orders and proposals.
  • Receiving products from suppliers and placing them on predetermined shelves after they have been recorded in the Stores Management system;
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
  • Handling of materials to technical staff members to do repairs on any asset belonging to the company.
  • Recording of parts issued in the Stores Management system.
  • Keeping track of the warranty process for new vehicle parts, as well as the proper labelling and storage of those parts that need to be claimed.
  • Responsible for the stock, parts, common tools and equipment to be used in any function of the department.
  • Ensure effective cleaning and organization of work areas and tools at all times, including hazardous wastes management.
  • Follow company health and safety policies.
  • Other responsibilities as assigned or delegated by the Stores Supervisor and Stores and Procurement Manager. 

Requirements: 

  • Ideally have a secondary level of education.
  • Preferably have working experience in a similar role.
  • Knowledge on mechanical parts, accessories and materials used in the Store.
  • Familiar with inventory principles and practices, proper methods of storekeeping, including receipts, inspections, storage and issuance of supplies.
  • Have good record maintenance skills using a computer and relevant software applications.
  • Ability to control receipts and issuing of parts, tools and equipment 

The role and remuneration package offered will depend on qualifications obtained and working experience. 

Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team at hrd@publictransport.com.mt

CUSTOMER CARE AGENT

The company is seeking to recruit candidates with strong communication skills, to join our customer care team. As a customer care agent, you will be responsible for providing excellent and professional customer support service to all our customers.

Key Responsibilities include, but not limited to: 

  • Answer incoming calls and respond to customer’s e-mails.
  • Communicating with customers through various channels.
  • Identify and assess customers’ needs, resolve issues, and provide solutions.
  • Resolving complaints in a courteous and professional manner.
  • Build customer loyalty and maintain professional customer relations.
  • Ensure customer satisfaction is achieved and provide professional customer support.
  • Advice on company services and provide information as requested.
  • Generate customer interest in the services offered by the company.
  • Work towards meeting the team’s and the company’s targets.
  • Follow up on customer calls where necessary.
  • Any other ad hoc customer care-related work. 

Required specifications and experience for the post: 

  • Ordinary level standard of education in Mathematics, Maltese, English, and ECDL.
  • Preferably have experience working in a call center.
  • Strong communication and listening skills with good command over the English and Maltese languages.
  • Previous experience working with Microsoft applications, namely MS Excel and MS word.
  • Customer-oriented, positive attitude with professionalism.
  • Willing to learning and have a friendly attitude.
  • Ability to work as part of a team and unsupervised at times.
  • Ability to work accurately, with attention to detail.
  • Ability to think outside the box and go the extra mile for the customer. 

Interested candidates must be available to work shifts between 07:00am and 19:00, from Monday to Sunday, including public holidays. 

Interested candidates are kindly requested to submit their CV by email to the Human Resources department at hrd@publictransport.com.mt

ELECTRICIAN 

Key responsibilities: 

  • Technical duties: general maintenance and repairs on starters, alternators, light body (exterior and interior) repairs;
  • Fill in work orders and follow up requests sent to the storehouse;
  • Perform diagnostics on vehicle electrical breakdowns and incidences and preventive and corrective works;
  • Carry out general maintenance, service and repairs duties on electrics efficiently;
  • Ensure that vehicles on which s/he has made diagnostic and repairs are safe and reliable, and fulfil government standard requirements;
  • Filling out job cards or any other documentation related to the job to fully assure traceability;
  • Ensure effective cleaning and organization of work areas and tools at all times, including hazardous wastes management;
  • Ensure compliance to policies namely security, health and safety, data protection, quality assurance and eco-friendly established in the area of responsibility;
  • Follow the Team Supervisor instructions;
  • Carry out other duties that can be allocated or delegated by Management. 

The ideal candidate will have: 

  • A post-secondary level of education;
  • Three (3) years working experience in electrical maintenance and repair of industrial vehicles with euro 6 engines;
  • Experience working on diesel engines, trucks, and buses;
  • Intermediate level in either English or Maltese (verbal & written);
  • Must be organized and able to coordinate and communicate well with others;
  • Ability to work in a team and on own initiative;
  • Have problem solving skills. 

The selected candidate will be required to work shifts between Monday and Sunday on a roster basis, including night shifts. 

Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team at hrd@publictransport.com.mt

PANEL BEATER 

Key Responsibilities: 

  • Follow the Panel Beater Supervisor instructions; 
  • Evaluate damages on body and structure;
  • Develop working method to achieve goals and requirements on each repair to be performed, defining what are the steps to be taken on it;
  • Repair accident damages and painting;
  • Fill out job cards or any other documentation related to the job to fully assure traceability;
  • Ensure effective cleaning and organization of work areas and tools at all times, including hazardous wastes management; 
  • Follow company health and safety policy;
  • Carry out other duties that can be allocated or delegated by Engineering Manager. 

The ideal candidate should have: 

  • Two years minimum of work experience in panel beating and spray painting;
  • Knowledge of industrial vehicle structures;
  • Ability to use repair and painting products;
  • Ability to communicate in English and Maltese;
  • Ability to communicate well with peers and take a leadership role in decision making;
  • Problem solving skills; 

Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources Department on hrd@publictransport.com.mt.

BUS DRIVERS 

Key Responsibilities include but not limited to:

  • Safeguard the passengers’ safety, assist and accommodate the passengers as they board and leave the bus in accordance with our safety procedures;
  • Ensure compliance with the company’s policies for health and safety, risk prevention, data protection, quality and environmental control within the sphere of his/her duties;
  • Cooperate/coordinate with the Service Supervisor (or any other person assigned by the Company) in other tasks as deemed necessary;
  • Collect ticket fares and check that the tickets are valid;
  • Scan the passengers’ Tallinja cards and ensure passengers have the correct Tallinja pass when boarding the bus;
  • Carry out the route as per the itinerary and in the expected timeframe;
  • Communicate to the Control Room any incidence/problem that happened during the service and any data or information related to the safety and complaints of the passengers;
  • Check the technical condition of the vehicle and the equipment on board by means of daily (routine) checks, identifying in the defect sheet any possible anomalies/abnormalities;
  • Hand-over of the daily collected cash (money) together with the invalid (null) tickets and the defect sheet when finishing the duty;

 Requirements:

  • Local Driving license required: European Category B and/or D and CPC (Certificate of Professional Competence);
  • Ability to communicate in English or Maltese;
  • Basic level of education;
  • Pass a medical examination and driving assessment;
  • Clean police record;
  • Required to work early morning, late evening and weekend shifts on a roster basis which is published four weeks in advance;
  • Applicants with a B license will be required to sit for a driving test conducted by local authorities in Malta.

Benefits:

  • Performance bonus of up to €600 annually;
  • Other allowances;
  • Collective Agreement;              
  • Continuous training and career development;
  • Private Health Insurance;
  • Free public transport for the employee and immediate family (husband/wife/partner and child/children).  

Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team at hrd@publictransport.com.mt

SALES AGENT

Key Responsibilities include but not limited to: 

  • Be knowledgeable of  Malta Public Transport fares;
  • Sell all available fares and credit top ups from MPT’s various sales outlets;
  • Handle cash, applications, top ups and close out sales at the end of each working shift according to current reconciliation Sales Policy;
  • Maintain self-organization on stocks and any other materials required to perform duties effectively;
  • Answer customers’ questions and increase customer satisfaction;
  • Effectively communicate our policies to customers and ensure this knowledge is current and accurate according to the Company’s revisions and updates;
  • Project a safe and welcoming attitude towards customers. 

Requirements: 

  • Be proficient verbally and written in both, English and Maltese;
  • Preferably a year of experience in sales or a similar position in the service industry;
  • Ability to work alone and remain self-motived to meet targets;
  • Team player and flexible to adapt to changes;
  • Positive and energetic attitude;
  • Problem solving skills;
  • Organized and able to achieve sales results. 

Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on hrd@publictransport.com.mt

 TEAM SUPERVISOR 

Reporting to the Workshop Manager, the Team Supervisor will coordinate and supervise required works to achieve established goals for the company in the workshop.  The team supervisor is expected to execute works following plans by the Workshop Manager while ensuring the company targets for reliability and safety are achieved.

Key responsibilities:

  • Assign work to the Mechanics and Electricians on duty;
  • Assist mechanics to diagnose Breakdowns and incidences;
  • Supervise the technical team performance;
  • Make sure staff complete the required work in reasonable times and ensure job cards are compiled;
  • Fill out logs, job cards and other documentation related to the job to fully assure traceability of works done;
  • Assist company to maintain clean and safe work-place;
  • Ensure proper use of shared tools by workforce;
  • Ensure compliance to company policies such as security, health and safety, data protection, quality assurance and eco-friendly measures;
  • Follow the Engineering Manager’s instructions;
  • Carry out other duties that can be allocated or delegated by Management.

Qualifications and Experience:

  • Minimum 3 years working experience in a similar role;
  • Good communication skills;
  • Good organisational skills;
  • Ability to plan, schedule and delegate work to maintenance personnel;
  • Team leadership skills and ability to promote and organise teamwork within the workshop. 

Preference will be given to candidates having:

  • Computer knowledge;
  • Personnel management skills and ability to work efficiently;
  • Willingness and having the right attitude to learn and develop capabilities for further improvement 

Required to work shifts between Monday and Sunday on a roster basis, including night shifts. 

Interested candidates are kindly requested to submit their CV by e-mail to the Department of Human Resources at hrd@publictransport.com.mt

ADMINISTRATIVE ASSISTANT

Key Responsibilities include but not limited to: 

  • Manage requests related to MPT Infrastructure for engineering and all other areas, all using OTRS Ticket Request System and follow up to perform the requests on time.
  • Generate queries and data visualization and updating on the OTRS system.
  • Create and receive Purchase Orders on Maximo for engineering infrastructure requirements and manual POs for other departments.
  • Waste Control: monitoring, reporting, quotations, dealing with suppliers, create and receive Purchase Orders for all waste control requirements of the group, check Invoices, ERA documentation, KPIs.
  • Manage and coordinate the pest control in all premises and bus fleet dealing with supplier and other departments, as well as check and control invoices related.
  • Support the H&S department in all the requirements of ISO related to Engineering department (keep records, documentation, regular interim inspections, and any other duties as requested related to the ongoing upkeep and audit preparation of ISO).
  • Issue daily, weekly and monthly reports (including daily VOR Report, Weekly VOR, Weekly Cleaning buses KPIs).
  • Perform any other day to day administrative duties as required from time to time;
  • Carry out duties assigned by the Administration & Cost Manager 

Requirements: 

  • Preferably a minimum or ordinary level standard of education;
  • Experience in a similar role would be considered as an asset;
  • Experience working with MS application; MS Excel, MS Word, MS Power Point and Outlook;
  • Strong communication skills, both written and verbal in English or Maltese. 
  • Excellent administrative skills;
  • Excellent organizational skills and able to work with timeframes; 

The role and remuneration package offered will depend on qualifications obtained and working experience. 

Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team at hrd@publictransport.com.mt