Challenge yourself and join one of the largest and most dynamic companies in Malta. If you are interested in any of the following positions, please send your CV for the attention of the Human Resources Department on recruitment@publictransport.com.mt
Vacancies available:
MECHANIC
Key Responsibilities include but not limited to:
- Perform mechanical repairs on our fleet;
- Depending on the level of experience, perform diagnostics on vehicle breakdowns, perform preventive and corrective works whilst coordinating with the supervisor on duty;
- Proper use and care of diagnostic equipment and tools;
- Ensure that diagnostics and repairs performed are safe, reliable and in line with company safety standards;
- Fill out job cards or any other documentation related to the job to fully assure traceability;
- Assist management to ensure workspace is kept safe and clean, including proper waste management;
- Comply to company policies such as security, health and safety, data protection, quality assurance, etc.;
- Follow the Team Supervisor’s instructions;
- Carry out other duties that can be allocated or delegated by Management.
Selected candidates will be required to work shifts between Monday and Sunday on a roster basis.
Requirements:
- Three (3) years working experience in maintenance and repair of vehicles;
- Maintenance and repair of heavy vehicles;
- Ability to work in a team and with minimum supervision;
- Have good problem solving and communication skills;
- Ability to communicate in either Maltese and/or English.
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on recruitment@publictransport.com.mt.
ELECTRICIAN
Key Responsibilities include but not limited to:
- Technical duties: general maintenance and repairs on starters, alternators, light body (exterior and interior) repairs;
- Fill in work orders and follow up requests sent to the storehouse;
- Perform diagnostics on vehicle electrical breakdowns and incidences and preventive and corrective works;
- Carry out general maintenance, service and repairs duties on electrics efficiently;
- Ensure that vehicles on which s/he has made diagnostic and repairs are safe and reliable, and fulfil government standard requirements;
- Filling out job cards or any other documentation related to the job to fully assure traceability;
- Ensure effective cleaning and organization of work areas and tools at all times, including hazardous wastes management;
- Ensure compliance to policies namely security, health and safety, data protection, quality assurance and eco-friendly established in the area of responsibility;
- Follow the Team Supervisor instructions;
- Carry out other duties that can be allocated or delegated by Management.
Requirements:
- A post-secondary level of education;
- Three (3) years working experience in electrical maintenance and repair of industrial vehicles with euro 6 engines;
- Experience working on diesel engines, trucks, and buses;
- Intermediate level in either English or Maltese (verbal & written);
- Must be organized and able to coordinate and communicate well with others;
- Ability to work in a team and on own initiative;
- Have problem solving skills.
The selected candidate will be required to work shifts between Monday and Sunday on a roster basis, including night shifts.
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team at recruitment@publictransport.com.mt.
Bus Drivers
Key Responsibilities include but not limited to:
- Safeguard the passengers’ safety, assist and accommodate the passengers as they board and leave the bus in accordance with our safety procedures;
- Ensure compliance with the company’s policies for health and safety, risk prevention, data protection, quality and environmental control within the sphere of his/her duties;
- Cooperate/coordinate with the Service Supervisor (or any other person assigned by the Company) in other tasks as deemed necessary;
- Collect ticket fares and check that the tickets are valid;
- Scan the passengers’ Tallinja cards and ensure passengers have the correct Tallinja pass when boarding the bus;
- Carry out the route as per the itinerary and in the expected timeframe;
- Communicate to the Control Room any incidence/problem that happened during the service and any data or information related to the safety and complaints of the passengers;
- Check the technical condition of the vehicle and the equipment on board by means of daily (routine) checks, identifying in the defect sheet any possible anomalies/abnormalities;
- Hand-over of the daily collected cash (money) together with the invalid (null) tickets and the defect sheet when finishing the duty.
Requirements:
- Local Driving licence required: European Category B and/or D and CPC (Certificate of Professional Competence);
- Ability to communicate in English or Maltese;
- Basic level of education;
- Pass a medical examination and driving assessment;
- Clean police record;
- Required to work early morning, late evening and weekend shifts on a roster basis which is published four weeks in advance;
- Applicants with a B licence will be required to sit for a driving test conducted by local authorities in Malta.
Benefits:
- Performance bonus of up to €600 annually;
- Other allowances;
- Collective Agreement;
- Continuous training and career development;
- Private Health Insurance;
- Free public transport for the employee and immediate family (husband/wife/partner and child/children).
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team at recruitment@publictransport.com.mt
Customer Experience Executive
Key Responsibilities include but not limited to:
- Collaboratively set service improvement standards, and performance indicators, and implement action plans and audit procedures.
- Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations.
- Acting proactively rather than reactively to any potential problems which could possibly result in complaints.
- Identify and meet the needs of our customers.
- Take appropriate corrective actions on identified problems
- Assist Area Managers with process improvements, coaching or training requirements of their respective teams where necessary.
- Look critically at issues to see how things can be done better. Use critical thinking to observe and spot patterns with confidence to make decisions.
- Monitor, interpret and report on mystery/customer feedback and identify areas for improvement.
- Periodically perform Customer Experience and Customer Information Inspection Reports; amongst other aims, to confirm maintenance and updates to signage and digital customer information.
- Prepare a monthly summary report on Customer Experience, Customer Service and Customer Information.
- Responsible for the overall content management of internet review sites.
- Demonstrate excellent control of all operating costs in line with set targets.
- Following up to ensure that action has been taken on customer complaints to the customers’ satisfaction.
- Undertake such tasks, activities or other duties as may be required or assigned as appropriate to the grade.
- Perform bi-weekly visits to all terminus and main hubs pointing out areas that need to be improved from a customer and operational point of view
- Define, together with the Communication Department, the information to be shown at Terminus and main hubs
- To carry out quarterly audits analysing the compliance with the contract in terms of buses and drivers appearance
Requirements
- Professional qualification in Customer Experience, Marketing, Business, or other relevant discipline.
- Fluency in the English language, both written and oral.
- Minimum of 2 years experience in a responsible position, including experience in Business to Consumer Customer Experience or Marketing.
- Experience in Transport will be considered an asset.
- High energy and drive to work in a dynamic and challenging environment.
- Assertiveness and persuasiveness.
- Good aptitude for managing change and reviewing and optimising processes and procedures.Good experience in resolving issues quickly
- Passionate for service excellence.
- Ability to handle multiple tasks.
- Proven team player with excellent collaboration skills.
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Mechanical Engineer
Key Responsibilities include but not limited to:
- Give technical support and advice to management and workshop personnel on fleet management related matters in order to sustain a continuous improvement program and quality control.
- Identification of technical and operational solutions to existing problems in the workshop processes and on the fleet
- Prepare technical reports to assist management in taking the required informed decisions
- Prepare improvement proposal reports based on technical analysis.
- Assist technical department to plan and execute campaigns, reforms and other improvements as required to reach department targets.
- Work closely with workshop manager to finetune the fleet inspection plan to reduce breakdowns and increase mean time between failure (MTBF).
- Receiving training from manufacturers, relay the information to subordinates and lead the training program for workshop personnel.
- Work closely with workshop supervisors to take prompt technical decisions.
Requirements:
- Warranted Mechanical Engineering with 3 years working experience.
- Preferably having working experience in maintenance and repair of industrial machinery or heavy vehicles.
- Good organization skills and adaptability.
- Good diagnostics, problem detection and problem-solving skills.
- Analysis of complex mechanical / electrical incidents and definition of a long term solution.
- Ability to work in a team and to promote teamwork.
- Ability to provide guidance to colleagues on technical matters.
- Leadership and management skills.
- General analytical skills.
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Electrical Engineer
Key Responsibilities include but not limited to:
- Give technical support and advice to management and workshop personnel on fleet management related matters in order to sustain a continuous improvement program and quality control.
- Identification of technical and operational solutions to existing problems in the workshop processes and on the fleet.
- Prepare technical reports to assist management in taking the required informed decisions.
- Prepare improvement proposal reports based on technical analysis.
- Assist technical department to plan and execute campaigns, reforms and other improvements as required to reach department targets.
- Work closely with workshop manager to finetune the fleet inspection plan to reduce breakdowns and increase mean time between failure (MTBF).
- Receiving training from manufacturers, relay the information to subordinates and lead the training program for workshop personnel.
- Work closely with workshop supervisors to take prompt technical decisions.
Requirements:
- Warranted Electrical Engineering with 3 years working experience.
- Preferably having working experience in maintenance of industrial machinery or heavy vehicles.
- Good organization skills and adaptability.
- Good diagnostics, problem detection and problem-solving skills.
- Analysis of complex electrical incidents and definition of long term solutions.
- Ability to work in a team and to promote teamwork.
- Ability to provide guidance to colleagues on technical matters.
- Leadership and management skills.
- General analytical skills.
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Quality & Safety Manager
Key Responsibilities include but not limited to:
- Lead the development, coordination and monitoring of strategic and operational plans to improve health and safety standards and reduce accidents for employees, passengers and other road users.
- Take an active and visible leadership role in promoting the highest health and safety standards at all times, including communication and awareness campaigns.
- Establish and update/improve policies and procedures relating to health and safety, environmental and quality standards across the organisation.
- Coordinate with all departments, especially HR and Training department, to ensure key health and safety topics are covered in the Company Induction, Departmental Induction and Initial/Periodic Driver Training, and update as necessary.
- Carry out internal audits, checks and reviews to ensure compliance with established policies and procedures and immediately discuss any shortcomings with the department concerned including a plan to address these areas.
- Coordinate the continuous certification of various ISO standards including the preparation of various related reports, management reviews, and following up on non-conformities.
- Carry out internal audits on ISO standard requirements.
- Carry out alcohol and drug tests on employees as may be required.
- Coordinate the proceedings of the organisation’s Safety Committee.
- Investigate accidents as may be necessary to establish cause and identify improvements to mitigate risk.
- Carry out risk assessments across the organisation to identify areas where improvements can be implemented to mitigate risk, and monitor the implementation of recommendations by the respective departments.
- Research and promote the use of technology to reduce risk and improve health and safety, environmental and quality standards.
- Ensure that the organisation has up to date and accurate information relating to safety and accidents.
- Continuously assess data, KPIs and accident information to identify trends, areas for improvement, training and development opportunities, and any other preventive or corrective measure that can improve health and safety, environmental and quality standards.
- Coordinate cross-departmental projects aimed at improving environmental standards within the organisation.
- Conduct business re-engineering reviews on existing and new policies and processes to improve health and safety, environmental, and quality standards.
- Prepare reports as may be required by the General Manager from time to time.
Requirements
- Be in possession of an advanced level of education (Health & Safety background).
- Experience using MS applications; MS Excel, MS Word. Preferably with an ECDL qualification.
- Hands-on experience in Health & Safety department will be considered an asset.
- High level of confidentiality, tact and diplomacy.
- Strong communication skills, both written and verbal – English and preferably Spanish.
- Excellent administrative skills.
- Problem solving skills.
- Ability to work as part of a team.
- Ability to work accurately, with attention to detail.
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Transport Planner
Key Responsibilities include but not limited to:
- Perform all the operational simulations of the allocation of resources, both drivers and buses, to the different services defined, making proposals for a better optimization of those resources.
- Proper allocations of buses to services, following the rules defined and ensuring the proper allocation from a maintenance point of view.
- Ensure that drivers are being allocated to duties within the safety parameters defined by the Company.
- Use the scheduling and allocating program (GOAL) and/or other technical tools that can be implemented in the area.
- Studying the transport network, grouping the routes by areas or geographical areas in order to get a better understanding.
- Issue regular reports including specific KPIs to study the detailed performance of individual routes or groups of routes at different times of the day, the week, the year, etc.
- Study the efficiency of routes from a company, driver and customer point of view, including punctuality, traffic management, safety and other considerations of each route.
- Work closely with the Depot managers, Service Manager and Transport Network Executive to be able to implement quick solutions where necessary to improve route efficiency.
- Assist in the planning team with the finalization process for the publishing of Duty Boards.
- Prepare reports that are necessary in the scope of their competencies, that are requested by the immediate superior.
- Manage the service in the most efficient and effective way.
- Manage the information received efficiently and confidentially.
- Keep appropriate relations with IT suppliers in order to ensure that the IT equipment is always up to date.
- Attend and solve issues that are given throughout the day according to the level of responsibility.
- Ensure compliance and security policies, risk prevention, data protection, quality and environment policies established in the field of occupation and responsibilities.
- Cooperate with the Planning Manager and Operations Director in all the tasks that are required.
Requirements
- Degree related to Mathematics and/or Statistics.
- Proficient in both written and verbal in English
- Experience in management transport network will be considered an asset
- Knowledge of IT tools.
- Knowledge of advanced Excel.
- Highly organised
- Results oriented with methodical skills
- Able to communicate effectively
- Analytical skills
- Ability to self-manage to meet deadlines
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Finance Officer
Key Responsibilities include but not limited to:
- Ensuring that all revenue reconciliation is properly recorded and reconciled with the company’s financial record;
- Posting of invoices;
- Liaise with suppliers;
- Update receivables and payables ledger as necessary;
- Managing the purchase order system;
- Bank reconciliation;
- Bank payments preparation;
- Assist with end of month routines including balance sheet account reconciliation other than banks;
- Finance administration, including filing;
- Complete ad hoc projects and other financial activities as assigned.
Requirements:
- Accounts technician diploma;
- Excellent use of MS Office;
- Knowledge of Advanced Accounting;
- Minimum 2 years experience in a finance-related job;
- Excellent analytical and problem-solving skills;
- Meticulous and goal oriented;
- Good team working approach;
- Ability to pay attention to detail and be flexible;
- Organised, methodical, with ability to communicate effectively at all levels.
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Accommodations Coordinator
Key Responsibilities include but not limited to:
- Meet and greet foreign recruits at the airport and organise transport to residences.
- Ensure adherence of tenants to rules and regulations established by the Company by inspecting apartments for cleanliness and upkeep on a regular basis. Raise any misconducts to the Accommodations Executive with the required documentation.
- Maintain efficient and up to date records on tenant’s movements, including scanning of signed documents and updating the Human Resources Department with any changes in accommodation tenancy.
- Collect water and electricity meters readings.
- Deal with employee complaints and/or requirements, including reply and address issues reported in the Accommodations main mailbox in a professional and timely manner.
- Respond to Emergencies after hours and on weekends based on an on call roster.
- Issue Reports as required.
- Ensure that company apartments have the basic equipment (cutlery, linen, crockery, glassware)
- Liaise with third party contractor to ensure cleaning and maintenance is kept up to standard with the approval of the Accommodations Executive. Issue Purchase orders to Suppliers, and/or charges to tenants accordingly.
- Prepare cleaning and maintenance schedules for each apartments. Re-inspect each room and check inventories before the next occupant takes up tenancy.
Requirements:
- Preferably having an ordinary level of education;
- Be in possession of a Category B driving licence
- Excellent communication skills, both written and verbal in English
- Excellent verbal and communications skills;
- Problem solving skills;
- Be organised and able to work with tight deadlines;
- Knowledge of Microsoft office;
- Able to work with minimal supervision;
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Human Resources Coordinator
Key Responsibilities include but not limited to:
- Liaise with the Recruitment and Admin Executive to implement the set recruitment strategy.
- Prepare recruitment materials and post jobs to appropriate job board/newspapers/universities, etc.
- Source and recruit candidates by using databases, social media etc.
- Screen candidates resumes and job applications.
- Schedule interviews in coordination with the department manager and other stakeholders.
- Provide analytical and well documented recruiting reports as required from time to time.
- Act as a point of contact and build influential candidate relationships during the selection process.
- Ensure that engagement, terminations, or changes are updated on HRIS systems as well as the relative authority systems.
- Support with the entry of data on HRIS systems to maximise the use of such tools.
- Provide reports to management related to such systems, such as probation/contract expiry, work permit renewals, etc.
- Ensure work/residence permit applications are filed on time and obtained by the Company for EU and third country nationals.
- Any other ad hoc duties as requested from time to time.
Requirements:
- Ordinary level of Education, preferably in English and Maths. Any other language is considered a preference.
- Preferably holds One year working experience in recruitment and/or a similar role.
- Attention to Detail
- Communication Skills
- Self motivated
Ideally holds:
- General Knowledge of Maltese Employment Law.
- Ability to conduct interviews in a professional manner.
- In depth Knowledge of work permit process and related Authorities.
Interested candidates are kindly requested to submit their CV by e-mail to the Human Resources team on recruitment@publictransport.com.mt