Challenge yourself and join one of the largest and most dynamic companies in Malta. If you are interested in any of the following positions, please submit your application on the following links:
Vacancies available:
Bus Drivers
Key Responsibilities include but not limited to:
- Safeguard the passengers’ safety, assist and accommodate the passengers as they board and leave the bus in accordance with our safety procedures;
- Ensure compliance with the company’s policies for health and safety, risk prevention, data protection, quality and environmental control within the sphere of his/her duties;
- Cooperate/coordinate with the Service Supervisor (or any other person assigned by the Company) in other tasks as deemed necessary;
- Collect ticket fares and check that the tickets are valid;
- Scan the passengers’ Tallinja cards and ensure passengers have the correct Tallinja pass when boarding the bus;
- Carry out the route as per the itinerary and in the expected timeframe;
- Communicate to the Control Room any incidence/problem that happened during the service and any data or information related to the safety and complaints of the passengers;
- Check the technical condition of the vehicle and the equipment on board by means of daily (routine) checks, identifying in the defect sheet any possible anomalies/abnormalities;
- Hand-over of the daily collected cash (money) together with the invalid (null) tickets and the defect sheet when finishing the duty.
Requirements:
- Local Driving licence required: European Category B and/or D and CPC (Certificate of Professional Competence);
- Ability to communicate in English or Maltese;
- Basic level of education;
- Pass a medical examination and driving assessment;
- Clean police record;
- Required to work early morning, late evening and weekend shifts on a roster basis which is published four weeks in advance;
- Applicants with a B licence will be required to sit for a driving test conducted by local authorities in Malta.
Interested candidates are kindly requested to submit their CV on this link: https://forms.gle/PPZqYhuBhRgi5Rvu8
Marketing Executive
Key Responsibilities include but not limited to:
- Plan and execute all marketing efforts including SEO, CRM and database marketing, social media, signage and offline marketing and advertising.
- Liaise with the product owners to develop marketing and communication plans for individual products as well as advertising campaigns, and to ensure that these plans align with the Company’s marketing strategy. Develop agency briefs as and when required.
- Measure and report upon the performance of all marketing campaigns.
- Identify trends and insights and carry out tests (eg. A/B Tests) to continuously optimise spend and marketing ROI.
- Act as the single point of contact between the Company and its agencies and marketing suppliers.
- Manage the Company’s social media presence.
- Manage the Company’s website content.
- Coordinate the library of media assets including images and videos.
Requirements
- Bachelor’s degree in marketing or related field with preference for digital marketing.
- Three years experience in marketing with preference for digital marketing.
- Experience with leading SEO, CRM and database marketing, social media and display advertising campaigns.
- Experience with testing methods and analytical tools (eg. Google Analytics).
- Experience with setting up google Adwords and Meta Ads.
- Strong analytical and data-driven skills.
- Highly Creative
- Keeps up-to-date with the latest trends and practices in digital marketing.
Interested candidates are kindly requested to submit their CV on this link: https://forms.gle/RARBFbB6rKTU7Sqy7.
Sales Agent
Key Responsibilities include but not limited to:
- Be knowledgeable of Malta Public Transport fares
- Sell all available fares and credit top ups from the various sales outlets
- Handle cash, applications, top ups and close out sales at the end of each working shift according to current reconciliation Sales Policy
- Maintain self-organization on stocks and any other materials required to perform duties effectively
- Answer customers’ questions and increase customer satisfaction
- Effectively communicate our policies to customers and ensure this knowledge is current and accurate according to the Company’s revisions and updates
- Project a safe and welcoming attitude towards customers
Requirements:
- Ordinary level standard of education;
- ECDL qualified;
- Must be proficient in both, Maltese and English;
- 1 year experience in sales or a similar position in the service industry;
- Team player and flexible to adapt to changes;
- Positive and energetic attitude;
- Problem solving skills;
- Organized and able to achieve sales results;
- Ability to work alone and remain self-motived to meet targets.
Interested candidates are kindly requested to submit their CV on this link: https://forms.gle/Ua2oHLewJR2r8akh7
Software Developer
Key Responsibilities include but not limited to:
- Write, test, and maintain code to meet requirements and specifications.
- Develop software solutions that align with the organization's goals and industry best practices.
- Analyse and troubleshoot complex issues in code and software systems.
- Identify and assess opportunities for business process automation, collaborate with stakeholders to understand requirements, recommend solutions, and drive the implementation of automated processes to enhance overall operational efficiency.
- Work closely with clients or end-users to gather requirements, provide updates, and address feedback during the development process.
- Follow coding standards, conventions, and best practices to maintain consistency and code quality.
- Create and maintain technical documentation, including code documentation, system architecture, and development processes.
- Where applicable ensure handover of documentation and training to IT support team for existing and new applications.
- Stay current with industry trends and advancements in technology.
- Any other duties related to the job position that may be required depending on the exigencies of the business at the time.
Requirements:
- Bachelor`s degree in computer science ore related field;
- Professional certifications to demonstrate software development mastery;
- Previous internships working on software development or business intelligence;
- Good programming and coding skills (Java, HTML 5, JavaScript, Python);
- Proficient working with database systems. (MySQL, PostgreSQL);
- Proficient with design and consumption of RESTful APIs.Understanding of databases, ETL pipelines and data pipelines would be considered an asset;
- Proficient using Microsoft 365 tools and ability to design, develop and maintain custom applications and automated workflows using Power Apps and Power Automate will be considered an asset;
- Experience with version control systems like Git and understanding of branching and merging strategies;
- Experience working in Agile environments;
Interested candidates are kindly requested to submit their CV on this link: https://forms.gle/BNXFHeZjtQ2NgWar7
Bus Driving Instructor
Key Responsibilities include but not limited to:
- Implementing training programmes to educate trainees on bus driving techniques, traffic regulations, and to prepare them for all required testing in respect of B and D licences.
- Making use of lesson plans while delivering informative and engaging lessons both in class and in cab.
- Offering hands on training to students in a controlled environment, demonstrate bus handling techniques, and proper use of controls and safety procedures.
- Monitoring and assessing students’ progress and providing constructive feedback to improve their skills.
- Ensuring that students understand and follow local traffic regulations.
- Conducting evaluations to assess students’ ability to drive buses, handle passenger interactions as well as responding appropriately to unexpected situations.
- Promoting safety awareness and updating students on changes in regulations as well as adherence to Company policies.
- Maintaining accurate records of students such as training progress, training logs, attendance and all necessary records as deemed fit by the Company including the introduction to online training systems and its` upgrade.
- Ensuring compliance by staying up to date with regulations set by local Transport Authorities and incorporating any new or revised regulations on both internal and external level.
- Providing guidance, support and addressing any queries or concerns that students may have throughout their training while encouraging to build confidence and motivation for them to succeed in the bus driving industry.
- Any other duties related to the job position that may be required depending on the exigencies of the business at the time.
Requirements:
- In possession of D license for a minimum of 5 years
- Excellent communication skills, both written and verbal in English
- In depth knowledge of traffic laws and bus operations
- Demonstrated adaptability
- Compliance skills
- Strong oral communication abilities
- Effective communication skills for teaching and interacting with students
- Excellent observation and evaluation skills to assess students’ progress and identify areas of improvement
- First Aid & Fire Fighting certification.
- Driving Instructor permit will be considered an asset.
Interested candidates are kindly requested to submit their CV on this link: https://forms.gle/7cY6wTxv6sdZNmkL9
Customer Care Agent
Key Responsibilities include but not limited to:
- Answering calls – responding to customer queries;
- To assist in the handling of all customer calls, messages and/or queries through different channels;
- Dealing with complaints in a courteous and professional manner;
- Any other ad hoc customer care-related work;
- Positive attitude;
- Flexibility to work shifts and willingness to learn;
- Ability to work as part of a team / unsupervised at times;
- Ability to work accurately, with attention to detail;
- Problem-solving skills;
- Ability to think outside the box and go the extra mile for the customer.
Requirements:
- Strong communication skills, both written and verbal – Maltese and English;
- O’ level standard level of education;
- Microsoft Office Package: MS Excel and MS Word.
Interested candidates are kindly requested to submit their CV on this link: https://forms.gle/WRYjsq2PahH1u5SDA
Transport Planner
Key Responsibilities include but not limited to:
- Perform all the operational simulations of the allocation of resources, both drivers and buses, to the different services definedand make proposals for a better optimization of those resources.
- Proper allocations of buses to services, following the rules defined and ensuring the proper allocation from a maintenance point of view.
- Ensure that drivers are being allocated to duties within the safety parameters defined by the company.
- Use the scheduling and allocating program (GOAL) and/or other technical tools that can be implemented in the area.
- Studying the transport network, grouping the routes by areas or geographical areas in order to get a better understanding.
- Issue regular reports including specific KPIs to study the detailed performance of individual routes or groups of routes at different times of the day, week and year.
- Study the efficiency of routes from a company, driver and customer point of view, including punctuality, traffic management, safety and other considerations of each route.
- Work closely with the Depot Managers, Service Managers and Control Room Manager to be able to implement quick solutions where necessary to improve route efficiency.
- Assist in the planning team with the finalisation process for the publishing of duty boards.
- Keeping ticketing, topology, GTFS, bus stops and timetables information updated.
- Prepare reports that are necessary in the scope of their competencies, and that are requested by the immediate Superior.
- Manage the service in the most efficient and effective way.
- Manage the information received efficiently and confidentially.
- Keep appropriate relations with IT suppliers to ensure that the IT
- equipment is always up to date.
- Attend and solve issues that are given throughout the day
- according to the level of responsibility.
- Ensure compliance and security policies, risk prevention, data
- protection, quality and environment policies established in the
- field of occupation and responsibilities.
- Cooperate with the Planning Manager and Operations Director in all the tasks that are required.
Requirements
- Tertiary level of education preferably in Statistics and/or Mathematics;
- Complimentary qualification related to Passenger Transport;
- Knowledge of the routes and public transport network;
- Knowledge in Management Transport will be considered an asset;
- Highly organised;
- Result oriented with methodical skills;
- Able to communicate effectively;
- Analytical;
- Ability to meet deadlines;
- Knowledge of IT software tools;
- Problem solving skills;
- Able to work on own initiative;
Interested candidates are kindly requested to submit their CV on this link: https://forms.gle/3gN1sHe46XzSJoZZ8
Inspector - Gozo
Key Responsibilities include but not limited to:
- To supervise the activity of the drivers in respect of the ticket selling procedures and the carrying out of their duties during their working day.
- Checking that all passengers are in possession of appropriate transport tickets or the correct tallinja card.
- Ensuring the strict compliance by the drivers to carry out the stops established in their route.
- To control in every moment the behaviour of the passengers such that this respects the norm and the Code of Safety and Ethics being applied and this may lead to the request of the police intervention if this is not the case.
- To impose/give fines to the passengers and charge and get the necessary cash from them.
- To identify any possible conflicting points related to traffic or delays to the Control Room and to the Bus Station Manager/ Bus Station Supervisor trying to anticipate and thus give a better service.
- To collaborate with the drivers in the ticket control process when there is a lot of passengers or in any other instance, checking the validity of the transport tickets.
- To collaborate with the Service Supervisor informing them about the different incidents/hiccups that the drivers face whilst on their duties.
- To inform the Bus Station Manager/Bus Station Supervisor about incidents and circumstances occurring during the working day.
- To safeguard the compliance with the norms and policies for Health and Safety, Risk Prevention, Data Protection, Quality and Environmental Control within the sphere of his/her duties.
- To cooperate/coordinate with the Depot Manager in other tasks as necessary.
- To inspect the transport services in relation to the compliance of the time schedules in coordination with the Control Room, the issuing and cancellation of tickets, and customer care.
- To check the correct functioning of the computerised systems on board the vehicles, especially the Data Tracking System (SAE), the tariff and other informative panels, bringing to the attention of the Control Room the breakdowns as well as any possibility of improvement.
- Presence in accidents that may occur, help drivers and reporting accidents.
Requirements
- Secondary education;
- Rights and obligations of passengers, regulations on the use of public facilities for the transport of passengers;
- Proficient, verbally and written, in Maltese and English;
- Knowledge related to transport, safety procedures and passengers’ Code of Ethics;
- Take initiative to solve problems and unforeseen circumstances;
- Good communication skills (impact/influence);
- Be customer friendly;
- Problem solving skills;
- Experience in basic customer care.
Interested candidates are kindly requested to submit their CV on this link: https://forms.gle/aQ7S42uLimfFqyvi9
Service Supervisor
Key Responsibilities include but not limited to:
- Communication with drivers. He/she have to meet very frequently to analyze the drivers’ performance, delays, early arrivals, accidents, corrective actions, etc;
- To regularly brief his group of drivers.;
- Dispatching duties during Run-Out;
- Monthly drivers performance management;
- Processing discipline reports and complains – issuing and distributing charge letters;
- Collect accidents information and make the reports in Artai;
- To control the daily transport operations in his/her geographical area, taking care of and resolving, in real time, all the unexpected circumstances and problems that may crop up in the transport services assigned to the group of drivers under his/her responsibility;
- To safeguard the compliance with the norms and policies for Health and Safety, Risk Prevention, Data Protection, Quality and Environmental Control within the sphere of his/her duties.;
- To communicate punctually and loyally with the Control Room, all the circumstances, problems and changes which occurred every day in the bus transport service, amongst the drivers, in accordance with the places and procedures arranged as per the internal norm of the company;
- To maintain and consolidate a relation built on trust and mutual support with the assigned drivers, ensuring the interchange of relevant operational information and the formation of a satisfactory and motivated work-related environment;
- To ensure that, in every moment, the assigned drivers possess complete knowledge of the services corresponding to each one of them;
- To manage and optimise the Human Resources and the other (material) resources assigned to achieve operational and economic goals of his/her area;
- To safeguard the compliance with the norms and policies for Health and Safety, Risk Prevention, Data Protection, Quality and Environmental Control within the sphere of his/her duties;
- To cooperate/coordinate with the Depot Manager in other tasks as deemed necessary.
Requirements
- Ordinary level of education;
- Have knowledge pertaining to rights and obligations of passengers; regulations on the use of public and facilities for the transport of passengers;
- Have a minimum of 2 years’ experience in either the Operations Department of the Company or any another passenger transport company;
- Be organized, able to prioritize and able to solve problems in an efficient manner;
- Have good leadership skills, communication skills and customer service skills;
- Ability to work under pressure, on own initiative and as part of a team;
- Problem solving skills.
Interested candidates are kindly requested to submit their CV on this link:https://forms.gle/wr4SwkV7Ruhq5We68
Product Executive
Key Responsibilities include but not limited to:
- Identify trends, customer needs, and competitor strategies in the passenger transportation industry;
- Assist in defining the product vision, roadmap, and strategy based on market insights, customer feedback, and business objectives;
- Collaborate with key stakeholders to prioritize product features, enhancements, and initiatives;
- Assist the Sales Manager in leading the end-to-end product lifecycle management, from concept ideation to product launch and post-launch optimization;
- Define and document product specifications;
- Conduct regular product reviews, track performance metrics, and gather feedback to drive continuous improvement;
- Work with marketing dept. and peers within the sales team to develop effective product positioning, pricing strategies, and promotional campaigns;
- Collaborate with customer service team to gather customer feedback, identify weak points, and drive improvements in service quality;
- Define project scope, objectives, timelines, and resource requirements;
- Coordinate and prioritise tasks across cross-functional teams to ensure timely delivery of product initiatives;
- Monitor project progress, identify risks and obstacles, and implement mitigation strategies;
- Communicate project status, updates, and key milestones to stakeholders, including General Manager and Commercial Director.
Requirements:
- Bachelor's degree in Business, Marketing, or a related field;
- Demonstrated success in developing and launching products that drive business growth and customer satisfaction;
- Ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels;
- Strong communication, presentation, and interpersonal skills;
- Good analytical and problem-solving skills, with the ability to make data-driven decisions.
Interested candidates are kindly requested to submit their CV on this link:https://forms.gle/fffBCXthnw8Auf588
Panel Beater
Key Responsibilities include but not limited to:
- Follow the Panel Beater Supervisor instructions;
- Evaluate damages on body and structure;
- Develop working method to achieve goals and requirements on each repair to be performed, defining what are the steps to be taken on it;
- Repair accident damages and painting;
- Fill out job cards or any other documentation related to the job to fully assure traceability;
- Ensure effective cleaning and organization of work areas and tools at all times, including hazardous wastes management;
- Follow company health and safety policy;
- Carry out other duties that can be allocated or delegated by Engineering Manager.
Requirements:
- 2 years of experience;
- Team work;
- Organization at work;
- Problem solving skills;
- Knowledge on industrial vehicles structure;
- Usage of repair and painting products.
Interested candidates are kindly requested to submit their CV on this link:https://forms.gle/H3p4mZSMR9pDvRCy5
Shunter
Key Responsibilities include but not limited to:
- Driving buses to go through the fuel and adblue process;
- External washing of buses with the resources provided by the company;
- Fuel buses and giving them adblue when required;
- Park buses in the places designated by the company through the Fleet Supervisor;
- Movement of buses between depots, and between each depot and Luqa workshop for maintenance and repairs;
- Fill out job cards electronically or any other documentation related to the job to fully assure traceability;
- Ensure effective cleaning and organization of work areas and tools at all times, including hazardous wastes management;
- Follow company health and safety policy;
- Carry out other duties that can be allocated or delegated by the Fleet Supervisor.
Requirements:
- D Driving License;
- Teamwork;
- Organization at work;
- Problem solving skills;
- Parking and maneuvers skills;
Interested candidates are kindly requested to submit their CV on this link:https://forms.gle/W1qnF1CMXLWonu1t8
Electro Mechanic
Key Responsibilities include but not limited to:
- Technical duties: perform unit control diagnostic, use and manage of scan, sensors, lines, actuators diagnosis, etc…;
- Follow flowchart and troubleshooting diagrams;
- Fill in work orders and follow up requests sent to the storehouse;
- Use of specific equipment for diagnosis (OBD, scanners);
- Perform diagnostics on vehicle electrical/electronic breakdowns and incidences;
- Carry out general maintenance, service and repairs duties on electrics/electronics efficiently;
- Ensure that diagnostics and repairs performed on vehicles are safe and reliable, and fulfill government standard requirements;
- Filling out job cards or any other documentation related to the job to fully assure traceability;
- Ensure effective cleaning and organization of work areas and tools at all times, including hazardous wastes management;
- Ensure compliance to policies namely security, health and safety, data protection, quality assurance and eco-friendly established in the area of responsibility;
- Follow the Team Supervisor’s instructions;
- Carry out other duties that can be allocated or delegated by Management.
Requirements:
- A post-secondary level of education;
- Intermediate level in either English, Maltese or Spanish;
- Three (3) years working experience in electronic maintenance and repair of industrial vehicles with euro 6 engines;
- Team work;
- Organization at work;
- Problem diagnostics and detection;
- Problem solving skills;
- Preventive maintenance advanced knowledge;
- Specialized knowledge on Mechanics;
Interested candidates are kindly requested to submit their CV on on this e-mail: recruitment@publictransport.com.mt
Training Manager
Key Responsibilities include but not limited to:
- Conduct thorough assessments to identify training needs across different departments and levels within the organization.
- Design comprehensive training programs and materials tailored to address identified needs, utilizing a variety of instructional techniques and delivery methods.
- Facilitate training sessions, workshops, and presentations both in-person and virtually, ensuring engaging and effective delivery of content.
- Develop and implement mechanisms to evaluate the effectiveness of training programs, gather feedback, and make necessary adjustments for continuous improvement.
- Coordinate logistics for training events, including scheduling, venue arrangements, and resource allocation.
- Stay abreast of advancements in training technology and tools, leveraging appropriate platforms to enhance training delivery and engagement.
- Collaborate with subject matter experts, department heads, and HR personnel to ensure training programs align with organizational goals and address specific skill gaps.
- Provide ongoing support and resources to employees to reinforce learning and facilitate skill application in the workplace.
- Ensure training programs comply with industry regulations, company policies, and relevant standards.
- Develop and manage training budgets, ensuring cost-effective utilization of resources while maintaining quality standards.
- Identify opportunities for leadership development and succession planning, designing programs to nurture talent and build future leaders.
- Maintain accurate records of training activities, attendance, and performance metrics, generating reports to track progress and demonstrate the impact of training initiatives.
Requirements:
- Bachelor's degree in Education, Human Resources, Organizational Development, or related field. Master’s degree preferred.
- Proven experience in training design, delivery, and evaluation, preferably in a corporate setting.
- Minimum three years working in a similar role, preferably in a customer service oriented environment.
- Strong understanding of adult learning principles and instructional design methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in learning management systems (LMS) and other training technologies.
- Ability to collaborate effectively with cross-functional teams and stakeholders.
- Strong organizational skills and attention to detail.
- Demonstrated leadership and project management capabilities.
- Familiarity with regulatory requirements and compliance standards related to training.
- Continuous learning mindset, staying updated on industry trends and best practices.
Interested candidates are kindly requested to submit their CV on this link: https://forms.gle/MwbTABuuZTJjMXmD6