Privacy Policy - Malta Public Transport

Privacy Policy

Your privacy

We will not collect any personal information except where it is specifically and knowingly provided by the individual. We will keep your personal information secure and will not pass on your personal information to anybody unless you have specifically consented that we can so communicate your information. We will only store your personal information for the length of time required for the purpose for which it is collected.

We may share non-personal aggregate (group) data about our site visitors’ traffic patterns with partners or other parties.

Privacy and personal information

Personal information is defined as being any information which can be linked to an identified or identifiable individual. Quite simply, if any information can be linked to you it becomes personal information and we therefore take great care when collecting and processing such information in order to protect the privacy of our users.

Collecting your personal information

When you register, and in any visit subsequent to registration, we collect your information by asking you directly when you wish to use certain services e.g. e-mail.  During the registration process we require you to complete certain fields, request that you complete other fields and ask you to select a username and password so that we have sufficient information necessary to provide our services to you.


We use cookies and other technologies to ensure that you have the best experience on our website. By using our website, you are agreeing to the use of cookies and other technologies for the purposes described in this policy.

Your rights and access and control of your personal information

Your personal data is protected by the Malta Data Protection Act, the Council of Europe's Convention on data protection (1981) as well as the EU Data Protection Directive (EU/46/95). This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date and not retained for longer than is necessary.

To make sure that you can control your personal information we enable you to:

  • View the personal information we hold about you;
  • Request that any personal information that is inaccurate, irrelevant or out-of-date be amended or deleted;
  • Choose to stop using our services and have your personal information deleted, if such deletion is permissible by law and/or will not prejudice our position at law.


We treat all data held with the utmost care and security. Any details you give will remain completely confidential. We shall not however be held responsible for any loss of data that occurs inadvertently and due to the bad faith of any third party. Transactions are authorised through a secure encrypted connection from the online application to the Bank using a digital Certificate. The site is hosted at Alert Communications. Alert Communications Ltd is PCI certified thus ensuring compliancy to card industry standards and best practices.

Legal requirements

We may be required by law to:

  • Disclose certain personal information for purposes of law enforcement or national security;
  • Store personal information for various periods of time (e.g. in connection with tax laws).