FAQs Tallinja App

Select "Sign in" by clicking on
Click ''Create account’’
Enter your name, surname, date of birth, email and choose a password
Click "Continue”
Add your telephone number and click "Continue”
To finish up, enter the 6-digit number that you received by SMS. At times you must wait a bit until the SMS is received
If you have your physical Tallinja Card, proceed by clicking on "Add Tallinja Card"

Select “My Cards”
Click “Add Tallinja Card or Flex Card”
Add your customer number or card number. If you have a Explore Flex, you can also scan the QR code found on the card

In home page search “Where are you going?”
Check journey options and suggested routes
Change Departure date and time by clicking on the “Departure: Now”
Change " My current location ", if you are planning to depart from a different place
Select you preferred choice
Check the itinerary details and click on "Select Journey"
The save journey is found under the " Journeys "

In Home page, look for a button labelled " Bus " and click on it
After clicking the button, a list of nearby bus stops will be displayed
Look at the list to identify the bus stops closest to your current location
Select a specific bus stop from the list to view the routes that pass through it
Alternatively, click on a green bubble on the map, representing a bus stop to see the list of routes.
Against each route, there is a real-time for the bus reaching that bus stop. Note: the times need to have for real-time to be working

Open the Tallinja App and ensure you've granted location access.
Selecting the desired bus or bus stop icon on the map within the app.
Select your bus stop on the map displayed within the Tallinja app home page (you can zoom in or scroll around the map).
You can also utilise the search bar to find a specific bus stop by name or location.
Once you've selected your bus stop, enable real-time bus tracking by toggling the switch labelled "Show buses on the map in real-time."
The map will display buses as colored square icons with route numbers inside, indicating their real-time locations.
Note that the bus will disappear from the map shortly after departing the bus stop.

While you are in the real-time page, you can further click on the desired bus route to access more details about it
Once you've selected a bus route, you will be presented with a list of stops along that route
Explore different bus stop names and bus stop numbers in the “Where are you going?” search box by returning to the home page to familiarise further with preferred routes and itineraries
Click on “get directions” to plan a journey by setting your preferred bus stop as a destination

Click on the heart at the top right of the bus stop or bus route information to save it in the favourite section
Access the heart icon at the bottom of the app to refer to saved routes and buses
You will receive a push-notification when the save bus stop or route is impacted by a service disruption

Navigate to the map view which display various bus stops and routes
Look for bus stops that appear greyed out on the map. Greyed out bus stops indicate that the stop is entirely closed
Identifying Partial Service Alerts when bus stops appear only with a caution sign. A caution sign indicates that some routes are not currently serving the bus stop

If you come across a bus stop with an alert, click on the associated alert tag to view more information regarding the service disruption
Alternatively, you can access the optional menu labelled "Service Disruption" to search for specific disruptions

Select the “On Demand” option at the bottom of the main screen
Choose an origin and a destination in the search box. You can choose the origin and destination either by typing it in the search box or by taping on the On Demand spots directly on the map
The application will offer you the On Demand spots closest to your search
The application will offer you the nearest pick-up and drop-off points
Choose the date and time in which you want to use the service
Choose the number of passengers and accessibility options you require
The application will give you an estimated pick-up and drop-off time
Once confirmed, you must proceed to pay
We will keep you informed about the status of your reservation