Integrated Management System Policy

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Integrated Management System (IMS) Policy

Malta Public Transport is the national bus operator responsible for operating all public transport services by bus across Malta. Our vision is to be the natural choice for people wanting to travel easily across the island by providing an excellent service.

The Integrated Policy combines our commitments that align with our vision and values, including Safety First and Excellence. These include the Quality Management System (ISO 9001), the Occupational Health and Safety Management System (ISO 45001) and the Road Traffic Safety Management System (ISO 39001).

  • The safety, health and well-being of our employees, passengers, contractors and the wider community are our top priorities.
  • We provide safe and healthy working conditions, preventing work-related injury and ill health and doing our best to or control hazards and risks.
  • We apply the Safe System approach to reduce the risk of road fatalities and serious injuries through proactive risk management, vehicle safety and driver performance monitoring.
  • We strive to deliver a service our customers can trust and rely on ensuring a modern, well-maintained, accessible and environmentally friendly fleet.
  • We lead by example, fostering a culture where everyone is responsible for quality, health and safety performance.
  • We value the active involvement of our people, encouraging communication, consultation and feedback at all levels.
  • We provide continuous training and awareness programs to strengthen competence, responsibility and safety culture.
  • We identify, assess and manage operational, health, safety and road risks while pursuing opportunities for improvement.
  • We use telematics, monitoring tools and data analysis to improve performance and compliance.
  • We act responsibly towards the environment and our community, promoting sustainable mobility.
  • We operate in accordance with all applicable national and European legal and contractual requirements.
  • We monitor performance indicators, objectives and targets to enhance our integrated management systems and overall performance.
  • We communicate this policy internally and we make it available to all our stakeholders.

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